Operations Manager

About Cainiao GroupCainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry. Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as " 10-day delivery with 5 dollars" and "5-day global delivery," Cainiao helps small andmedium-sized enterprises engage in cross-border trade. Serving more than 200 countries and regions and apply " Technological genes" to every aspect of logistics operations. It has also established the world's largest digital station network. About EUSEA & GPBD Business UnitEUSEA & Global Parcel Business Development BU is the leader in the globalization and marketization of Cainiao's business, responsible for the construction of overseas local logistics networks in Europe and Southeast Asia. The business segments include:Overseas Local Express Delivery: COE has now taken shape, and overall order volume has increased to a new level.Freight Supply Chain: Building local freight and supply chain networks!Logistics Technology Innovation: Specialized products such as market-oriented self-pickup lockers, IoT, SaaS, etc.Job Description Organization of sorting operations, including operational plans, sorting capacity, staff planning, etc. Planning of daily and weekly operations according to parcel projections and delivery partner capacity. Coordination with internal teams: Linehaul, Delivery, Commercial Equipment, Quality, Projects, etc. Cost control. Monitoring and control of operating costs and material consumption. Control of quality indicators and customer satisfaction. Coordination with quality team for daily and weekly monitoring of quality indicators.Job Requirements 5 years in a similar position. Fluent written and spoken English. Pack Office: Excel, Word, PowerPoint. Experience with WMS KPI management and results orientation. Reporting and root cause analysis.Proven skills Operations management and multidisciplinary teams. Cost management. Leadership of local and associated teams. Internal and external communication.Cainiao Four GenesLong-term Commitment. Relentless Execution. Strive for Excellence. Customer-oriented Innovation.Encouraging an entrepreneurial culture and valuing employees' career growthAs a technology-driven logistics and supply chain company, we encourage employees to innovate and pursue excellence. By embedding an entrepreneurial culture throughout the organization, we encourage our employees to think and act with an entrepreneurial mindset and actively explore new business opportunities and solutions. Moreover, our work atmosphere is fast-paced and highly efficient, unleashing the potential of employees, driving continuous innovation and development in the company.We advocate the customer-oriented approach, driven by providing excellent services and products. At the same time, we emphasize transparency of goals and smoothed information flow, ensuring that every employee has a clear understanding of the company's goals and strategic direction, and to promote collaboration among team members to address market changes and challenges.We value the growth of our employees, providing them with excellent learning and growing opportunities. As well as through the establishment of incentive programs, giving the timely recognition to stimulate enthusiasm and creativity in work." Better delivery because of me" Looking forward to like-minded you to join the Cainiao family!