Sales assistant

Shark Robotics aims to become the world leader in terrestrial robotics for hostile environments. Fire-fighting robots, mule robots, mine-clearing robots... We design and manufacture robots for civil security, defense, nuclear and space applications. Based in La Rochelle (17), on the outskirts of the Île de Ré, Team Shark currently employs 70 people who are passionate about robotics in the service of mankind.A sales assistant (W/M) from January 2023.Reporting to the Chief Business Officer, the Sales Assistant's tasks are as follows:• Prepare or draw up sales proposals, draft price quotations.• Ensure customer relations: sales follow-up, incident management (exchanges, returns, credit notes), reminders for collection.• Ensure compliance with processes and best practices at all stages of the sales process.• Ensure the follow-up and logistical organization of various trade shows and demonstrations in France and abroad.• Update sales brochures and leaflets in conjunction with the marketing department.• Monitor sales and competition (customer portals, public and private market platforms).Sales and Distribution (SD):• Ensure that orders are effectively taken and recorded, and guarantee their dispatch and delivery to the customer.• Regularly report sales-related information to line management using appropriate indicators.• Facilitate relations between the various service providers and internal departments to ensure the successful completion of sales (carriers, sales representatives, etc.).• Ensure the proper transmission of sales-related administrative information between the parties involved.• Manage invoicing, customer credit notes and any outstanding payments or disputes by drawing up sales contracts and export documents (such as certificates of origin).• Ensure compliance with quality and delivery standards, as well as with processes and best practices, at all stages of the sale.• Feeding and updating the customer and prospect database, filing, archiving files and documents.• Prepare dashboards (sales forecasts, sales achieved, sales not concluded, etc.), monitor progress towards objectives.• Compile and analyze sales statistics.• You have a BTS level in sales assistance and 10 to 15 years' significant experience in a sales assistant / sales administration position.• You are rigorous and meticulous• You are fluent in professional and technical English• You are autonomous and have good analytical skills.• You have good interpersonal skills, enjoy working as part of a team on a daily basis, and are comfortable talking to customers.• You know how to adapt to emergencies• A Shark team with strong values: humanity, respect, excellence, agility and innovation are our hallmarks• 100% employer-paid ALAN health insurance, offering free 24/7 teleconsultation for the whole family• The possibility of teleworking up to 2 days a week• A partnership with the La Rochelle agglomeration in the "Conjoint Booster" program, which helps your spouse find a job quickly.• Assistance in finding accommodation in La Rochelle thanks to our partnership with "Action Logement"• A company committed to CSR: well-being in the workplace, respect for the environment, gender equality and inclusion.• Management that listens and is open to employee suggestions and proposalsWe also offer: Monthly after-work events in a friendly atmosphere. An integration program to provide support during the first weeks in the Shark Team! We are committed to a bottom-up approach to improve the quality of work life.If you identify with this profile, don't hesitate to join the Shark team and embark on this adventure with us!Telephone/video interview with Marion, HR Manager.In-person interview with Marion, HR Manager, and Cyril, Chief Business Officer. #J-18808-Ljbffr