Partner Account Manager (w/m/d)

Your Mission Reporting to the Sales Department, you will manage and support partners and customers of NFON France, ensuring their projects are successful. The work you’ll doYour role focuses on Sales and collaboration with interfaces and joint projects: Sales Focus: Recruiting new partners (contracts, sales training, technical training) Nurturing partners (regular communication and support to follow prospects and leads, follow up on active contracts, support partners with lead and bid tenders) Assisting partners in generating quotes Conducting monthly bill runs with Finance In collaboration with our Technical Consulting team, you will be responsible for: Being an expert on all solutions provided by NFON Providing technical support to partners (PBX configuration, hardware support for desk phones, DECT, headsets, premium solutions) Assisting our customers with configuration Partially managing Level 1 technical support Together with our Field Marketing team, you will implement the following projects: Creating newsletters and communications to partners and managing sales challenges Conducting webinars to improve partners' skills on all products Managing marketing funds and leads Regulatory: Acting as an interface with ARCEP/APNF for France and IBTF for Belgium Your profile The qualifications you need A background in Sales, Technical, or Engineering with a degree in business connected to IT or telecommunications, and over 3 years of experience in a similar position and in project management Professional English skills are required. You will work in an international context with daily exchanges in English (meetings/emails, etc.) Knowledge of UCaaS, IP and VoIP connectivity, SIP Trunking, Hosted IP telephony solutions, and CloudPBX solutions A proactive and curious mindset with the ability to propose innovative solutions to customers Responsiveness and proactivity to detect solutions where others see obstacles Enthusiasm for contributing to the development of a subsidiary into an ambitious startup, along with curiosity and a strong sense of teaching Proficiency in project management tools, excellent interpersonal skills, and strong editorial skills Why us? What NFON can offer you: Additional vacation days (yearly ‘RTTs’) Meal allowance card Health Insurance with great coverage (including family members) An unlimited fixed-term contract with the flexibility of trust-based working hours Mobile Work from home possible (hybrid work) Public subsidy transportation Cozy and urban workplaces with modern equipment Premium Coworking space located at the 11th arrondissement in Paris Free coffee and drinks International atmosphere in a continuously growing company with an open-minded culture and positive communication A motivated, distributed, and agile team with lean hierarchies. About us: NFON who? We’re NFON. A leader in pan-European provider of integrated cloud business communication and active in 18 countries. We’re born in the cloud, built as a start-up but now grown up. What we do… Think of us as an outstanding communication system for companies in Europe. Making complex things simple can be a daunting challenge. We know that. However, communication should be simple, intuitive and hassle-free. That is why we provide cloud communication solutions to satisfy today the needs of tomorrow. Our more than 55,000 satisfied customers throughout Europe show that we're doing a pretty good job. How & why we do it We enable our employees to experience smarter workflows. All our people have the opportunity to thrive at NFON. But it's their own decision. NFON offers all kind of tools to reach your optimum but it's what you make out of it. You do not like long processes – design your own with your boss. You want to mingle with your colleagues? Join one of our countless employee events. Diversity is at our core. NFON is an equal opportunity employer and does not discriminate on the basis of ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status. #J-18808-Ljbffr