Service Reliability Engineer

Service Reliability Engineer page is loaded Service Reliability Engineer Apply locations Nice time type Full time posted on Posted 3 Days Ago job requisition id R17192 Job Title Service Reliability Engineer Business environment On this role, you will be working on projects as well as day to day operational activities aimed to ensure the reliability of the customer management (CM) application. This application is used daily by thousands of users and is a key priority for Amadeus to ensure the quality and continuity of our business ! You will be involved specifically on what we call the Front-office area, which is our product range dedicated to the travel agents and helps our customers to access a very smart, reliable and easy-to-use tool to book millions of travels every year. If you are looking at a fast-paced environment with international and multiple challenges, please continue reading ! You main goals and tasks will be : To maintain Amadeus distribution services on the cloud by measuring and monitoring system health, availability, latency and all operability criteria To coordinate incident response, post-incident investigation and practice follow-up/post mortems reportsTo engage continuous improvement of the whole product and platform lifecycle through development design, deployment, operations and refinementTo adapt and improve the monitoring, alerting, log management, auto-recovery (Prometheus, Splunk, Grafana, ...) to meet our SLAs/OLAsTo coordinate, review and support major releases / technical changes with application owners and middleware organizationsTo optimize on-call rotations and processes for all supported applications Specific accountabilities: - you will manage application operations for Amadeus Core Services end to end. you will m anage the full application stack (OS, Data Bases and Data Stores, Application, Links, vNW and the corresponding support functions according to the agreed service levels (internal & external) Service Automation. - you will manage and execute change, release and test processes and drive automation of these processes Problem & Incident Management: you will capitalize on functional and technical knowledge to lead the activity and perform at the highest level. You will contribute to build a healthy and collaborative environment , leading by example. Our ideal candidate Are you: An experienced SRE engineer with at least 3 years of practice in this type of role? Used to work in international environments and you speak fluent English? Searching for a new challenge where your experience can be valued and you can act as a role model to more junior team members? Happy to discover a new environment and willing to impact the future of travel? Qualifications:Experience with Unix/Linux and cloud systemsExperience in programming in Java, Groovy, Python and building tools Experience in designing and troubleshooting large-scale distributed systemsAbility to debug, optimize and automate routine tasksSystematic problem-solving approach What we can offer you Be rewarded with a competitive remuneration, an individual and company bonusand enjoy many benefits. The position is located in Nice with possibility to work from home, and you will also benefit from a home office set-up premium & monthly allowance.6 weeks holiday, plus pension contribution and healthcare insurance. Experience in an environment with unique complexity and a hardly matched criticality among the leading tech companies.Professional development in a truly international and multisite environment with a great mix of people. A wide set of trainings available to broaden yourknowledge and enhance your soft skillsincluding onsite and on-line learning hubs packed of technical and soft skills to help to develop any competencies. Enter a diverse and inclusive workplace.Enjoy your office life: Coffee hubs to work or relax, quiet zone, flexible desks, agile areas, on site restaurants, tennis, soccer, yoga, dance, on-site sport center and classes and on-site concierge services.  Application process The application process takes no longer than 5 minutes. Create your candidate profile, upload your CV, and apply today!100% of the people we’ve recruited started by applying. Take a chance! Diversity & Inclusion We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation. Similar Jobs (2) Service Reliability Engineer (SRE), Hospitality locations Nice time type Full time posted on Posted 24 Days Ago Customer Success Manager locations Nice time type Full time posted on Posted 30 Days Ago At Amadeus we’re powering better journeys through travel technology, creating the new and unexpected in the world of travel. And so can you! We’re a global team of over 16,000 professionals of 149 nationalities, working across 190 countries. Join us to add your voice to our diverse mix for better discussions, decisions and outcomes for everyone. Be innovative. Be impactful. Be Amadeus. #J-18808-Ljbffr