Payment Risk Analyst - CDD (F/H)

Lemonway puts payments expertise as the core knowledge for its business. The Payments team plays a central role in this culture. You will have the opportunity to join a very motivated and passionate Team and work on all Fraud & Litigation processes by working closely with other teams (Legal, Compliance, Sales, Tech, etc). This position will give you the chance to contribute to our growth and will bring you a strong experience in fraud, chargeback over all payment methods.Responsibilities :Daily reconciliation of chargeback or unpaid transactions and first recovering action planSupport any customer inquiries related to chargeback claims or dispute and share constructive feedback (ticket solving level 1)Process alerts received from banks and PSPs related to compliance hit or suspicious fraud.Manage the anti-fraud PSPs Back-offices settings and contribute to the rules’ definition with the Team Lead.Carry out a posteriori analyses in cases of High Fraud rate or High chargeback rate and recommend new weighted anti-fraud rules.Manage client transaction thresholds and suspicious activity triggers.Create predictive analytics to solve and prevent complex dispute problems.Contribute to continuous improvement of processes (internal detection of fraudulent transactions) and product.Prepare the monthly card reporting: fraud rate and chargeback rate.Prepare fraud & litigation related KPIs.Redact and update Fraud & Litigation operating mode.Job requirementsDesired skills? You are rigorous, attentive to details and have excellent analytical skills,? You have an investigative mind, and are curious,? You know about new payment regulation rules,? Operational level of English and French are imperative.? Mastery of the Pack Office.Experience? You have a Master 2 in Economic or Finance? You have a first experience, 1 to 2 years in Payments, Cash management or Financial Security in a Bank or in a PSP.You have an appetite for payment ecosystem and willing to work in a dynamic environment. #J-18808-Ljbffr