Product Manager - Workflows

Dpt / Région : Provence Alpes Côte d'Azur, 05, 06, 13, 83, 84, 04 Expérience : NCNiveau d´étude : NCPermis demandé : Permis NCSalaire :Niveau de qualification : NC Société : FrontApp Front is a hub for customer communication that allows companies to offer tailor-made service at scale. Front looks and feels like your email inbox with a few very important differences: teammates collaborate in the same place where external messages are sent and received, and behind the scenes, robust workflows and integrations power the efficiency and insights typically found in a CRM. More than 6,500 businesses use Front to work together to send out the best replies faster, keep messages organized across channels, and always maintain a personal touch. The result is premier, personalized service that scales with your business — and a team that works together as one. With $138M in funding, Front is backed by Sequoia Capital, and other leading venture capital firms, as well as independent investors including top executives of Atlassian, Okta, Qualtrics, and Zoom. Front was recently named to Forbes Best Startup Employers 2022 List and Y Combinator's list of Top Companies in 2022. We have also been recognized on Wealthfront’s Career-Launching Companies in 2021.We’re looking for a SeniorProduct Manager to join our growing product management team to lead the strategy and execution of our Workflows product.With Front, businesses can automate how their customer communications are classified, routed, and many more actions that greatly improve productivity. The Workflows Product Manager will oversee the entire product strategy and roadmap for creating a world-class automation product at Front. What will you be doing?Build a compelling strategy and roadmap based on insightful understanding of customer needs and market opportunitiesManage the roadmap against KPIs and product goalsPartner cross-functionally with Engineering, Design, Sales & Marketing to innovate and execute product initiatives across the companyRally teams to work together towards a common goal; oversee many moving parts to ensure deliverables are met on timeWrite specs, manage project execution, build UI/UX wireframes, and define product roll-out strategyDiscover and present new product insights by analyzing qualitative and quantitative customer dataConduct user research & user testing to collect new customer insightsUnderstand Front’s competitive position in the market; execute on our strategic plan to become the primary client that companies use to manage all of their external communication What skills and experience do you need?3+ years of directproduct managementYou’re familiar with no-code tools such as Zapier or BubbleEmpathetic; you understand what users need and issues that your teammates faceExecution-oriented; you’re highly organized; you’re comfortable managing many work streams; you know how to make the right trade-offs; you ensure that teams ship on timeCollaborative and low-ego; you work well with all kinds of personalities; you work well with teams across multiple geographiesData-driven; you understand how to use data to guide product decisionsClear, structured thinking and excellent communication skills BonusYou have built no-code or low-code processes in previous companiesYou have experience with CRMsYou love when automation makes you more productive What we offerCompetitive salaryEquity (we are post-series C & backed by some of the best VCs in the US)Private health insurance fully covered by FrontFlexible Fridays - learn more here!Flexibility to work from home 3 days/week (unless posted as a full-remote role)Mental health support with Modern HealthFamily planning support with Maven #J-18808-Ljbffr