Senior Change Consultant

Company Description

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.

As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics.

Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.

Be part of our Hitachi family

We place value on collaboration, open communication, and transparency. We emphasise the importance of team spirit, cohesion, and appreciation - And through our talented people, innovative culture, and technical and business expertise, we deliver game changing outcomes every day. Our learning culture and flat hierarchy are our recipes for success. But don't take our word for it - Have a look what our employees are saying. Hitachi Solutions : rejoignez dès maintenant notre équipe de conseils en technologies Microsoft (hitachi-solutions.fr)

What to expect, your benefits

Hitachi Solutions offers competitive compensation packages (incl. bonuses) and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer's offices from time to time. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.

Job Description

We are growing our Consulting Services team and looking for a Change Lead to join us on our exciting journey and be part of the Hitachi Solutions family.

Key Responsibilities

• Provide change consulting services to clients in the transformation and change discipline applying the Hitachi change methodology
• Deliver Change Strategies for clients ensuring solutions are tailored for specific client needs
• Deliver change management activities for projects, working with the client to ensure business readiness for go live and beyond
• Support clients to understand success factors and development of KPIs for a benefits led approach to change
• Support the wider Hitachi teams as subject matter expert on change management, including learning
• Support the projects and project teams as a subject matter expert on learning and development specific areas focused on:
  • Training Needs Analysis
  • Training materials development
  • Training delivery, including e-learning
  • Training Assessment and development
• Design, develop and implement training and mobile learning solutions taking into account instructional design and learning theories.
• Regular on-site meetings to review status of training, strategy, schedules, issues and mitigation measures jointly with the client
• Create and execute communication and stakeholder plans to engage users, support the business and facilitate change
• Readiness Assessments to ensure projects are progressing and implementing return to green actions plans
• Work with the training delivery team to ensure activities are aligned
• Facilitate Hypercare support for end users - Floor walkers, training, drop in sessions
• Post go live adoption surveys and KPI analysis to ensure the change is sustained and reinforced
• Liaise and engage with the client onsite and/or remote depending on the project and client needs, and be the bridge between the affected teams and the project team

You may be required to travel within France and abroad for the performance of your duties.

You may also be obliged to vary your place of work, either permanently or temporarily, according to business needs.

Qualifications

Key Competencies

• 4 plus years of relevant work experience in delivery of organisational change mgmt. projects on ERP programmes
• 2 plus years experience of ERP training experience, preferably Dynamisc
• Strong project management skills
• Communication skills: strong presentation/ communication / facilitation skills (oral and written)
• Aptitude to easily adopt new technologies and processes
• Change Management qualification preferred but not essential, as long as candidate has strong understanding of change mgmt. principles
• Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients
• Results-focused with strong business acumen combined with analytical and structured thinking
• Previous Consulting Experience an advantage
• Dynamics 365 Fin /Ops or CRM background would be an advantage
• Ability to work in high pressure, rapidly changing environment whilst dealing with ambiguity and diversion opinions
• Strong MS office application experience

Additional Information

Diversity and Inclusion at Hitachi Solutions

Diversity is the wellspring of our innovation and our growth engine, and we believe that creativity is fuelled by diversity. To be truly user centric, we need to ensure that the teams developing products and services are representative of the communities they serve. Our collective success is achieved by fostering and respecting our employees' and customer's individualities coming together as One Team. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented.

If you are interested and want to know more about this opportunity, apply directly and have a chat with us.

We have implemented personal data protection systems, an information management framework and a privacy policy. These management systems are designed to comply with applicable legislation on the processing of personal data, including the General Data Protection Regulation (EU) 2016/679) (the "GDPR"). For more information please refer to our Privacy Policy located on Politique de confidentialité (hitachi-solutions.fr)

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate. #J-18808-Ljbffr