Why SoftwareOne?
SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy, and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands.
The role
- Responsible for French and International customers, to be followed up by email and phone.
- Daily follow up of cash collections: support and monitor the Shared Service Center in charge of cash application.
- Communicate & follow up effectively with the sales department regarding customer accounts on a timely basis.
Key Responsibilities
- Weekly reporting to direct supervisor
- Update the AR overdues database with appropriate comments
- Regular meetings with the local sales team (escalation, dispute follow-up)
- Ensure invoices are correctly loaded into the customer's platforms with the support of the SSC (Chorus, Tungsten, Coupa…)
- Send ad-hoc reminders or statements of accounts in addition to automatic reminders
- Internal and External customer interface
- Meet defined department goals and activity metrics
- Participate in financial closing (bad debt accrual,..)
- Propose Write-off for uncollectible receivables
What we need to see from you
- 1+ years of high Volume corporate and public sector Collections experience,
- Technical and/or professional education in any administrative business area related to finance and/or accounting.
- Knowledge of Collections procedures
- Accounts Receivable knowledge/experience a plus
- Strong attention to detail, goal-oriented
- Experience with Navision is a plus
- French & English speaking
- Excel skills (pivot, vlookup,..)
- Ability to prioritize and manage multiple responsibilities
- Ability to thrive by working as a team in an accelerated environment, and also to work independently.
Job Function
Finance
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected]. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs, and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.