Head of Global DRS Development – ICC Dispute Resolution Services (Paris)

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”.We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organisation to the UN climate process – championing the needs of local business in global decision making.The convening power of our global network enables us to set rules and standards that facilitate over $10 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally.We also provide the world’s premier private global dispute resolution services, leveraging ICC’s unique independence, integrity, and expertise.ICC Dispute Resolution Services (‘ICC DRS’) is currently recruiting a Head of Global DRS Development to raise the profile of ICC DRS globally, help acquire new users and expand existing user relationships. The Head of Global DRS Development will report to the Secretary General of the ICC International Court of Arbitration and Director of ICC DRS and manage the growing DRS team of Regional Directors in Europe, the Americas, the Gulf, Africa and Asia.The role will be based at the ICC Headquarters in Paris, France.The roleAs part of their main responsibilities, the Global Head of DRS development will:Design and implement a strategic plan for the development of ICC Dispute Resolution Services globallyDefine and supervise DRS regional business development strategiesDevelop and execute workplans for all regions ensuring alignment with the annual global business planImplement and coordinate regions’ promotion and development activities in order to enhance cross-regions synergies and best practices sharingLead development-critical projects as determined by the Secretary General of the ICC CourtDeliver presentations to key players in the legal and business community (including government representatives, in-house counsel and lawyers)Respond to queries on ICC arbitration and ADR in coordination with the Secretariat of the ICC Court and the ICC International Centre for ADRDefine and on occasion participate in conferences, seminars and workshops with a focus on ICC arbitration and ADRSupervise and monitor the development and coordination of substantive content – craft/build effective conference session content for the regions’ conference and local Arbitration and ADR eventsSpeak or otherwise participate at key conferences, seminars and workshops organised by other bodiesComply with the reporting requirements to the relevant authorities as and when requiredDetermine KPIs to measure regional and overall development progress and achievementsRequirementsApplicants should be qualified lawyers in international arbitration or experts on business development within the legal environment, with at least 10 years of experience in similar positionsCandidates must have proven experience in developing, organising and promoting business development or promotion of legal services, ideally dispute resolutions servicesSuccessful candidates are able to work on managing a P&L and developing offer/service strategies in order to improve the impact and value created by our servicesCandidates must be well organised, have excellent written and oral communication skills and be able to work effectively in a multicultural teamExperience in multisite or regional management is a mustExcellent verbal and writing skills in English is required. Fluency in any one or more of French, Spanish, Portuguese, Arabic or Chinese will be considered an advantage.Good knowledge of sales processes and tools (CRM)Terms and conditionsEstimated start date:As soon as possibleLocation: The role will be based in Paris.Contract type and duration:CDI (permanent), full timeHow to apply:Interested candidates should send the following to Elie Muala, Talent Acquisition Manager, at [email protected] and specify “Global Head of DRS Development” in the subject line of their email applicationCover note (one page maximum) highlighting key skills and experience in line with the candidate’s profile and key competenciesProfessional CV (two pages maximum)Closing date for applications:15 March 2024At ICC, we make business work for everyone, every day, everywhere.And when we say “everyone”, we mean it.We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential and equality of opportunity is for everyone. #J-18808-Ljbffr