Aircall
Published 17 Jul 2024
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Paris, France
Full Time
Role Highlights
TypeScript
SCALA
Ruby
Python
S3
Prompt Engineering
AI
Deployment
CRM
ECommerce
Optimization
LLMs
RAG
Security
Google Analytics
Tools, Libraries and Frameworks
AWS
Langchain
Description
The role of Senior Software Engineer at Aircall involves the design, development, deployment, and operation of business-critical AI features that add value to voice services. The job requires previous experience in implementing AI features and involves mentoring team members while promoting best practices across the engineering team. Candidates will work with a variety of back-end stacks hosted on AWS and will ensure high-quality, secure voice solutions are delivered to clients. Key skills needed include familiarity with LLMs, AI frameworks, and typed languages such as TypeScript, Node.js, Java, and Scala.
Aircall is the customer communication and engagement platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.
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