Application Support Engineer / FRANCE

Temporary employment: PROJECT-BASED CONTRACTYour role:Taking full end-to-end responsibility for providing application support to the customer;Finding permanent (or sustainable) solutions, or workarounds to incidents;If applicable, creating problem reports and/or change requests and linking them to incidents;Describing the solutions and confirming whether they will eventually lead to restoring service operations;Creating specific input required for incident reviews to be conducted by the customer, as well as continuous Knowledge Management (KM) feeds related to incidents;Participating in standby/on-call duty.Your profile:Spring Boot: micro-services framework;Distributed Systems;gRPC;Working knowledge of ITIL framework;Fluent written and spoken English;Capability to absorb new information quickly;Ability to work under pressure (time, workload, customer);Demonstrated supportive attitude towards the customer with strong SLA focus;Very good organizational skills:Ability to coordinate multiple tasks as well as maintain the work schedule for other co-workers;Structured way of working;Well-bred social behaviour;Onsite work shifts of 8 hours covering the service of the time range 24/7 with some flexibility required when overtime is exceptionally needed.If you’re interested in this role, apply via e-mail: [email protected] to forward an up-to-date copy of your CV. Please, attach your CV in English. #J-18808-Ljbffr