Solution Engineer - H/F - Lyon

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.Who are you?You have completed 5 years of higher education in the IT field.Your open-mindedness and ability to establish relationships with different partners will be fundamental to your success in this role.As a team leader, you will have to work as part of a team to meet the needs of internal customers.You are inquisitive, autonomous, and able to make suggestions.A good communicator, both orally and in writing.You are able to understand and express yourself clearly in English.If you know the ITIL method (Incident/Problem/Change/Request/Asset), that's even better!What you will do - Your mission if you accept it …Working in the Digital Delivery Area, you will be helping to transform our company, the transport industry, and society as a whole.You will be a Technical Solution Engineer. You will have a facilitating role within France Solution.What's included:Working with our service provider HCL, which is responsible for the infrastructure, maintenance, and deployment of the solutions.Act as a link with the Build teams.Be a facilitator on the Support side. You will lead the support teams.Take on the role of Problem Coordinator for a defined area.You will be working in a cross-functional area, mainframe and traditional solutions. You will be working with the Build teams, built around 2 products.We are working in an industrial context near to the factories. You will be required to interact with the business and stakeholders.You will be working in an international context.Support with our ITIL service provider:Make technical changes visible to the service provider.Analyze and support the implementation of sustainable actions: monitoring.Weekly monitoring: changes, tests to be planned, bottlenecks.Vulnerability monitoring.Participation in P1 incidents to support the teams.Coordinate problems with the Build teams.Work in collaboration with our other “Problem Coordinator”.Agile support Team:Change management.DPOs Support.Monitoring incidents / Follow SLA.Strong solution delivery skills and experience.Knowledge of IT infrastructure architecture and configuration.Manage dependencies and collaborate with other teams.Ability to communicate with a wide range of people.Collaboration within the team - Leadership.Good knowledge of English.Actively improves the skills of others through training, coaching, and mentoring.Challenge, willingness to learn, enthusiasm, knowledge sharing.ITIL.Technical skills:Agile, Scrum.Knowledge of “Mainframe, MQ, JAVA, Database” would be a bonus.You will be working in a department of 14 people divided into 3 teams. You'll be able to work cross-functionally with teams from other products.We listen to each other and work in Agile mode on a large scale.When you arrive, a mentor will support you as you take up your position (increasing your knowledge and skills).What’s in it for you?We offer an attractive remuneration and benefits package, and you will have the opportunity to enjoy:An environment that listens to you, a modern building that provides a work-life balance.Flexibility and work-life balance.A good atmosphere within the teams with federative events.You'll have the opportunity to develop your career and work globally or cross-functionally.Ready for the next move?If you're curious to find out how we turn words into action, follow us on LinkedIn and at volvogroup.com.If you want to make a real impact on your career, the transport sector is the place to be. We look forward to meeting you.Are you keen to contribute your skills and innovative ideas? We look forward to hearing from you. Apply today!Are you curious and have questions? Give us a call!The place of work is Lyon, France.We value your data privacy and therefore do not accept applications via mail. #J-18808-Ljbffr