CRM & Automation Apprentice - September 2024

About BlaBlaCarBlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.Your missionWe’re looking for a new apprentice to join the Automated Programs team.Automated Programs team:The mission of this team is to leverage our owned channels (email, push, inbox) to increase the activity of members on the platform & market new features to our members.Your ResponsibilitiesYou will work closely with the Braze Communications managers to lead CRM automated programs on our owned channels (email, push notifications, in-product communications) for several marketsYou will be supporting the content creation process, coordinating with designers and copywritersYou will be in charge of analyzing the programs performance & provide recommendations accordinglyYou will also contribute to the Benchmarking to gather CRM best practices on the marketYour Qualifications:You have at least one previous internship experience in a marketing, product or project management roleYou have excellent communication skills and enjoy sharing and learning from othersYou are detail-oriented, organized, results-driven, and are able to prioritize in a changing environmentYou are fluent in English, French is a plusWhat we have to offerHybrid working modeFinancial support for home office equipment4 additional weeks on top of legal maternity leavesMinimum 25 days holiday per yearLocal meal plan policy (Swile card)50% transportation paid (Forfait Mobilité Durable)Free unlimited carpooling & bus ridesPersonal growth via trainings, mentorship, and internal mobility programsRegular team building eventsMental health support throughMoka.care1 day off per year to test our productInterested in Joining the Ride? Here’s What Your Hiring Journey Will Look Like:a 30-min video-call with Amelia, our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questionsa 30-min interview with your future manager,Guendalina, Braze Communications Lead to get to know you, understand your expectations and answer your questions about the rolea fully remote exercise (which you will be given 3 days to prepare for) to evaluate your technical skillsa 45-min case study presentation to present to Guendalina and another team memberOur hiring process lasts on average 20-25 days and offers usually come within 48 hours. #J-18808-Ljbffr