Network and Security Engineer M/F

Business description: Contribute to the operation and maintenance in operational condition of network services and infrastructures Act as level 2 and 3 support for our Service Center on incidents or service/change requests. Manage level 2 and 3 service/change requests via the ServiceNow ticketing tool. Make changes that require your skills. Handling and resolving level 2 and 3 incidents Conduct root cause analyses and propose remediation plans Participate in solution deployment, and in particular in the start-up and monitoring phase. Contribute to projects to improve and upgrade network infrastructures and services. Based on day-to-day experience, propose infrastructure and network service upgrades to improve service levels. Produce and update procedures, reference systems and documents to capitalize on knowledge Technical environment : Essential skills (at least 2 of the 3) Load balancing: F5 BIG-IP (LTM/ASM/WAF modules) Firewall: FORTINET (with SD/WAN context) DNS/DHCP/IPAM: Efficient IP Additional useful knowledge : Firewall: PALO-ALTO / CHECKPOINT NAC : ARUBA ClearPass WIFI infrastructure: ARUBA / CISCO Proxy: ZSCALER, FORTINET (FortiProxy) Switches: ARUBA /CISCO Messaging : CISCO Email Security Supervision platforms: Spectrum, BSM Nagios, Centreon, Netdisco TT available (2 days a week) Based in Lyon #J-18808-Ljbffr