Site Reliability Engineer

About Swan is the leading European fintech specialized in embedded banking. A laureate of the French government’s selective year list of tech champions, “French Tech Next 120,” we are quickly expanding across Europe .Over 100 European companies have already seamlessly integrated banking services such as accounts, cards, and payments into their products through our Banking-as-a-Service platform. This approach, known as “embedded finance”, empowers businesses to elevate their offerings and create new revenue streams — often times tripling their revenue! Our founders’ vision from the beginning was Simplicity: that anyone with a fintech idea at 2 am can visit our website, start building, and buy themselves a coffee with a self-issued card the very next day. That vision has taken us far. Following a 38M€ Series B round last September, we have been doubling our headcount and already have over 230 Swanees across offices in Paris, Bordeaux, Berlin, Barcelona, Amsterdam, and Milan! If you’re excited about joining a European fintech adventure, Swan is the way! To learn more about us: About Swan ; Our story. Job description Working within the Core Infrastructure Team, you will ensure platform reliability and scalability through automation and monitoring, while collaborating with development teams to improve production stability. You'll also resolve incidents and continuously implement tools to enhance system performance and efficiency. Main tasks You will be responsible for ensuring the reliability, scalability, and performance of highly available and secure platforms that meet the demands of a rapidly growing user base. This includes building and maintaining tools like automation scripts, alerting mechanisms, and self-healing systems to manage the platform proactively and efficiently. You will collaborate closely with the development team to ensure that the applications are resilient and reliable in production, while also optimising processes for stability and scalability. You will have the opportunity to conduct deep-dive investigations into incidents and outages, solving complex operational issues in one of the most demanding IT domains. Staying up-to-date with the latest trends in reliability engineering and cloud technologies will be essential for success. You will be challenged to enhance the service-level objectives (SLOs) and improve system performance in the face of rapidly growing traffic, working on cutting-edge projects that will keep you engaged and excited about improving system availability every day. You will collaborate with cross-functional teams and stakeholders to identify areas for process improvements and reliability enhancements, contributing to a culture of continuous improvement. You will continuously evaluate and implement new tools and technologies to improve observability, incident management, and automation, with a focus on ensuring the long-term reliability and performance of our systems. Your team Our Core Infrastructure team has a strong, collaborative culture where idea sharing and open communication are key. We value every team member’s input and work closely together to solve challenges, innovate, and continuously improve. Regular knowledge-sharing sessions foster creativity and learning, while a strong sense of ownership and trust helps us maintain system reliability and resilience. Joining our team means being part of a supportive, high-performing group where collaboration and shared success are central to everything we do. The Core Infrastructure Team is made up of dedicated and driven engineers who are passionate about technology and who strive for continuous improvement. Preferred experience You’re a great match if: You have 2+ years experience as an SRE You are an accomplished Kubernetes administrator You have excellent Terraform (IaC) knowledge You are comfortable with a wide range of AWS services Ideally you are certified to AWS Solutions Architect Associate level Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door. It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief. When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area. About Swan Perks of being a Swanee: Our hybrid remote policy offers the best of both worlds: a great office setting and the flexibility to work remotely with at least 3 days each month in our Parisian office. Relocation package available (If you want to settle in Paris) The best health insurance: Alan Swan encourages you to have fun staying fit, thanks to partnerships with Classpass & Gymlib. We respect your lunch break. Mid-day free-time is sacred and our French office even provides a Swile card to cover your meal on work days. Twice a year we go somewhere gorgeous (a chateau, a mountain) where we reconnect, deep-dive into big topics, and relax. This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day. Our values: Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture. Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something's convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do. Long Term: We always play the long game, whether it's to support our partners in their growth journey, or make tangible commitments to climate action. Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners' expectations— whatever it takes. Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet. You can find out more about our culture. Recruitment process A 30-min video call with our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions An interview with our Lead SRE A case study & peer interview An interview with our VP Engineering #J-18808-Ljbffr