Cadillac Distributor Manager (BEV) – Europe

In conjunction with our Direct to Customer Strategy for Europe, we are looking to establish a Cadillac distributor network for BEV (Battery Electric Vehicles) products for selected countries across Europe. This role will prioritize the distributor appointment and manage Cadillac BEV business through selected distributors, serving as a single contact point for distributors and liaison within GM Europe organization and GM North America for all distributors' field of activities (Marketing, PR, finance, sales operations, customer satisfaction, and aftersales). Responsibilities: Develop a distributor network for Cadillac BEV products including selection of the right partners, agreeing on the contractual commercial terms, and defining distributors’ roles and responsibilities. Deliver the yearly major key performance indicators (i.e. volume, channel mix, profit figures, customer satisfaction) in accordance with the budget approved by the leadership for the Cadillac BEV-Distributors business. Lead the annual Business Planning process and establish logical and stakeholder-agreed volumes, sales channels, profitability, and customer satisfaction parameters. Work in close collaboration with key internal business partners such as Product, Planning, Finance, Customer Experience, Marketing & PR, Aftersales, among others. Align cross-functional groups and drive outcomes that enable distributors to exceed their yearly targets for volume and customer satisfaction. Maximize net profit by model by effectively managing the financial conditions offered to distributors, specification and model mix, and support schemes. Communicate with distributors to ensure that their current needs are addressed and ascertain what future requirements may be needed. Requirements: Possess business and strategic acumen with the ability to coordinate requirements with cross-functional teams. Broad understanding of European countries/markets, competitive OEMs, specific segmentation, and customers for electric vehicles. Experience in building and managing retail distribution networks and developing markets for new BEV products. Ability to effectively communicate and translate business needs into requirements towards external partners and within the organization. Proactively identify and resolve problems in a timely manner, synthesizing complex or diverse information, and working with different functions to drive results. Possess high energy and resilience, drawn to and skilled at solving problems; a leader with the thinking dexterity to anticipate business opportunities and adapt the business accordingly. Strong and consistent personal ethics and a high sense of integrity. Ability to make quick decisions with incomplete or ambiguous data, making sound decisions based on a mixture of analysis, wisdom, experience, and judgment. Ability to recognize effective trade-off decisions and negotiate skillfully in tough situations, winning concessions without damaging relationships. Proven negotiation skills and result-oriented. Excellent verbal and written communication skills. Ability to multi-task in a fast-paced environment. Experience/Education: Bachelor’s degree in Business, Commerce, Management, Marketing, or equivalent - required. Master’s degree in Business Administration or equivalent – an advantage. 10+ years’ experience in sales, retail network development, and marketing field including launching new models, managing dealer networks, or large European key accounts, with excellent knowledge of the European market and customer insights. HQ experience in a large OEM that oversees a European footprint. Possess high energy and resilience, drawn to and skilled at solving complex problems; a person with thinking dexterity to anticipate business opportunities and adapt the business accordingly. Able to work autonomously and deal with ambiguity. Able to make sound decisions based on a mixture of analysis and data. Team player who is not afraid to take the lead. Excellent command of the English language (both oral and written). German and/or any other European languages - an advantage. #J-18808-Ljbffr