UX Director

Who we are… YOOBIC is an AI-powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work—all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 350+ companies around the world including MattressFirm, Michaels, GameStop, Lacoste, Lidl, Boots, Peloton, Pret, Puma, and Vans trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve customer experience. To learn more about YOOBIC, visit www.yoobic.com or follow us on LinkedIn. What we need… We’re looking for a talented UX Director to join our dynamic team, leading the design strategy across our SaaS product portfolio. Based in Paris, you’ll spearhead the evolution of our user experience across platforms, ensuring our solutions are both innovative and user-centric. As a key member of the Product team, you’ll work closely with Product, Engineering to create exceptional user experiences that drive adoption, retention, and customer satisfaction. The UX Director will play a pivotal role in shaping the long-term vision of our product’s design, making sure our customers experience the maximum business value. You’ll act as the guardian of design quality, user empathy, and innovation, building strong collaborative relationships across the company and serving as a key advocate for the user at every stage of the product lifecycle. What you'll do… Drive UX strategy: Define and lead the UX vision and strategy across multiple product lines to ensure a consistent and compelling user experience aligned with business objectives and customer needs. Lead a design team: Oversee and mentor a talented team, fostering a collaborative and creative environment where innovative solutions thrive. Stakeholder collaboration: Partner with Product Managers, Engineers, and Customer Success teams to deeply understand user pain points and deliver solutions that optimize for usability, accessibility, and business outcomes. Customer advocacy: Represent the voice of the customer by advocating for user-centric design decisions, conducting user research, and integrating feedback from enterprise users into the product development process. Product improvement: Continuously identify opportunities for UX improvements, guiding your team to implement best-in-class practices that enhance user engagement and drive adoption. Design governance: Establish design principles and frameworks to maintain a cohesive visual identity and user experience across all touchpoints, ensuring quality and consistency in every interaction. User insights & testing: Lead user testing efforts to gather insights, iterate on design solutions, and validate hypotheses, ensuring the continuous refinement of the product experience. Innovate and evolve: Stay ahead of industry trends, emerging technologies, and best practices to ensure the UX team is delivering forward-thinking solutions that delight users. ... and being the outstanding leader you are, you will be willing to take on additional responsibilities as needed! What you have... Proven experience: Extensive background in UX leadership roles, preferably within a SaaS company or enterprise-level B2B product environment. Strong leadership skills: Experience managing, mentoring, and growing design teams, with a passion for nurturing talent and driving a culture of creativity and innovation. Cross-functional collaboration: Demonstrated ability to collaborate with Product, Engineering, and other teams to balance user needs with business goals and technical feasibility. Analytical mindset: Strong analytical skills with the ability to interpret data and metrics to inform design decisions and optimize the user experience. Design systems expertise: Proficient in establishing and maintaining design systems to ensure consistency across all product interfaces. Customer-first mentality: Deep understanding of user-centered design, with experience conducting user research, usability testing, and iterating on feedback. Problem-solving: A proactive and resourceful approach to solving complex design challenges, with a focus on delivering high-impact, scalable solutions. Excellent communication skills: The ability to clearly articulate design concepts, collaborate across departments, and present to stakeholders at all levels. Passion for innovation: Curiosity about emerging design trends, new technologies, and a commitment to continuous learning and improvement. Language skills: English/French What we offer... 25 days holidays (plus RTT – subject to eligibility) Mutuelle coverage for you and your family (optional) Team events including weekly lunches and lots of social events Free online HIIT sessions Regular training and coaching to make you even better in your role We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr