Client Services - Trading Consultant

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3,000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment.You'll be part of one global team where you can learn fast and stay true to yourself.Team & ContextThe client services team is firstly responsible for the smooth, timely and cost-effective implementation of our platform in the client's environment. Following the client go-live, the client services team develops and implements an appropriate upgrade and support strategy. The Client Services EMEA Trading team is responsible for providing expertise to the client and supporting them on the MX.3 platform in the maintenance phase, new implementation, and extension phases. The team is also coordinating with Trading product experts to raise client concerns, align on recommendations, and share new areas of enhancement.Your missions/What you'll do?The consultant provides support and delivery services to our clients in their expertise domain according to Murex standards (quality and effort). Main activities to be performed include:Provide support services to the clients: follow-up and solving of open cases.Contribute to the build phases of upgrade, migration, or implementation projects as a stream member and participate in client workshops when needed.Manage defect correction and product enhancement.Conduct trainings, internal to Murex or to clients.Contribute to client assistance on-site.Start acting as Support Coordinator with guidance.Provide internal assistance to more senior profiles for demo/pre-sales preparation.Work on an internal product evolution stream.Your profile/Who you are?Engineering degree or Master, first experience is appreciated. Financial Engineering knowledge is a plus. Skills required include:SQL and Unix; Python and C++ are a plus.Client-facing skills and fluency in English.Strong analysis skills.Ability to take initiatives and work autonomously.Good communication skills and interactions with others. #J-18808-Ljbffr