Customer Service Officer - Brimbank Leisure Centres

Customer Service Officer - Brimbank Leisure Centres Closing date: 18/10/2024 11:45 PM AUS Eastern Standard Time Location: Brimbank Leisure Centres Department: Leisure and Community Facilities Compensation: Leisure Centre Officer 2A Cas AUD $75,169.76 - $78,500.20 Employment type: Casual Customer Service Officer - Brimbank Leisure Centres $40.15 per hour Multiple casual positions available Exciting opportunity to join one of Melbourne's largest municipalities at their award-winning Leisure centres. Located in the centre of Melbourne's growing west, Brimbank City Council is a local government that is welcoming, diverse and proud - just like the community we serve. Being community first underpins everything we do. We work and advocate for our community, being innovative, future-focused and responsive and apply these same principles to the way we work with each other every day. Every person working for Brimbank City Council shares our aspiration to make our City the best it can be! We are currently seeking casual staff to join our team based at our Leisure Centres - Brimbank Aquatic and Wellness centre in Keilor Downs and the Sunshine Leisure Centre in the heart of Sunshine. The role Reporting to the Customer Service Supervisor, we are seeking casual Customer Service Officers who can bring their skills and experience for: Excellent customer service Membership sales and retention Complaint handling Administrative tasks To be considered you will have: Experience in face to face customer service roles The ability to work in fast paced and high pressure environments Flexible availability (early mornings, nights & weekends) Passion to deliver a positive experience to our members and customers Benefits of working at Brimbank include: Access to award winning facilities Career progression and development Flexible shifts and great hourly rate Make a positive impact to your local community A Position Description for this role is attached. To apply, please include your Resume and a Cover Letter of no more than 2 pages, outlining how you can deliver on the key aspects of the role. Brimbank City Council actively encourages applicants from Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTQIA+, and people from culturally diverse backgrounds to explore the opportunity of a career at Brimbank. If you have any support or access requirements, or would like to speak to someone about the employment process please contact People Culture and Wellbeing on 92494000. Brimbank City Council is a Child Safe organisation and endeavours to promote child safe, child friendly practices. To be eligible for employment at Brimbank City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia. All applications should be submitted online. Direct any queries regarding the role to: [email protected] If you want to know more about what we do or why you should work for Brimbank City Council check out our web page: https://www.brimbank.vic.gov.au/careers #J-18808-Ljbffr