[Hiring] Product Engineer, Direct @Hospitable.com

Oct 08, 2024 - Hospitable.com is hiring a remote Product Engineer, Direct. Salary: $106,448.40 - $134,450.00. Location: Europe, USA, Australia.We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.We believe that everyone, no matter their background in work, life, culture or experiences has the ability to be exceptional. We seek exceptional people.We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems.The Product: DirectDirect provides our hosts with their own personal booking channel. With Direct, we allow short-term rental hosts to launch their direct bookings in minutes, with a beautiful website that is already populated with their listing information and photos. Unique to the industry, Hospitable offers a premium direct booking option that facilitates payments, guest screening, tax filing and remittance, and insurance for a safe and rewarding experience.Direct currently processes about $3M in monthly bookings and we believe we can triple that over the next year. Together with our team of four software engineers and five Direct support specialists, you will be evolving the Direct product and establishing Direct as a market-leading offering for short-term rental direct bookings.What you will be working onYou will be an important part of our product and engineering team, focusing on shipping glorious experiences to our hosts.To accomplish this, you will:Partner with product, sales, customer success, and other engineers to develop and ship features that solve the right problems.Work with a team of exceptional engineers to have the most impact on the product and our customers.Use your software engineering skills to build magical user experiences, which are both simple for customers to use and simple for other engineers to understand and maintain.Add your voice to product shaping discussions.Iterate on launched features based on customer feedback.Actively seek out opportunities to innovate.Integrate multiple third-party services, often in an asynchronous logic flow.Creatively solve issues presented by lots of moving parts at scale.Work within our monolithic codebase and few micro-services, all sitting on a Kubernetes-powered infrastructure-as-code stack.Implement and use observability tooling to track and debug post-deployment.Seek out and remedy performance issues, high resource usage, and other technical problem areas that have the most impact on business operations and customer experience.RequirementsHospitable.com is a remote-only and distributed company. For this position, your location is not a requirement. The ideal fit would work under European timezones.3+ years software engineering experience, with a focus on backend.Significant experience with Laravel, PHP 8.1+, MySQL, and testing pipelines in a deployed web application used by paying customers.A 'shipping' mentality - you get kicks from seeing real customers using your features, receiving feedback from them and iterating/improving on it.Exceptional communication skills - especially written. We are a remote-first, fully distributed company.Knowing that Aron's favorite fruit is mango.An eye for testable, maintainable, and intuitive code, but also...Your compass points towards customer and business value, over perfect code.The ability to think through non-obvious usage scenarios and explore ripple effects within complex systems.High degree of empathy both toward customers and teammates.Self-motivated and able to make decisions when surrounded by uncertainty.Experience with query optimisation and queue/job-centric backends is a plus.Experience with support engineering and communicating with stakeholders who are impacted by your work.BenefitsA supportive and caring team environment, where you are trusted, not managed.The total budget for this role is within $106,448.40 - $134,450.00 depending on the cost of living in your location.We also offer an extra incentive into our equity with RSUs.35 days off per year, encouraged (including self-serve public holidays) and parental leave.Mental-health and emotional support with therapists on call through Slack.Recognized on Inc.’s list of Best Workplaces for 2023.About the companyHospitable.com is the leading solution to help short-term rental hosts improve their guest experience and operations through automation. We are a remote-only distributed company, with 30+ teammates in 14 countries. #J-18808-Ljbffr