Technical Production Lead (Paris, FR)

We are seeking a full-time Technical Production Lead to work on-site at our clients' offices in Paris. The Technical Production team provides end-to-end event production including technical coordination, presentation setup and support, AV/VC services, streaming, and event management. The ideal candidate should have a high technical background, proven track record of successfully planning and delivering events, strong problem-solving skills, quantifiable leadership talents, exposure to installed audio-visual systems, and high-level experience within team and project management.Who We AreA wholly owned subsidiary of System One Services, The Dreamtek Group is a fully integrated production company offering a range of creative solutions to help our customers create and deliver awe-inspiring digital experiences. To support this, we have teams working across 4 key areas of the business: Virtual/Hybrid Event, Video Production, Studio Builds, and a Talent division that offers a fully Managed Service for permanent & freelance staffing across the AV, Events & Production industries.The Day-to-DayResponsible, along with other Technical Production Leads, and using the technicians within their region, for the successful planning, staffing, and delivery of event requests, normally held within fully equipped event spaces.Also responsible for virtual event delivery within the same parameters as above.Oversee events to ensure successful delivery, operating on or attending where necessary (e.g., high-priority events).Ensuring SOPs are applied, and that contingency planning is included in event support.Work closely with the Dreamtek Coordination team who provide triaging, partner guidance, and communication for event requests.Communicate effectively to explain our services to technical and non-technical clients as needed.Mentor and coach a team of Technical Production technicians.Escalate equipment failures to appropriate in-house teams and assist with the resolution as needed to maintain service levels.Report staff, client, or technical failures to line managers and gather information required to complete associated fault forms within an agreed SLA time period, along with ideas to avoid a repeat occurrence.Ensure that a balanced workload is triaged among technical staff and notify the Technical Production Supervisor of high-priority tasks or events.Keep the Technical Production Supervisor well informed of the status of event support efforts and serve as liaison between technicians, staff, and clients.Create and execute technical plans and revise as appropriate to meet changing needs and requirements.Involved in or own special projects or assignments as outlined by the Technical Production Supervisor and execute them within the given timeline.Create or oversee the creation of SOP documents, completing detailed event reporting as well as utilizing the event ticketing system.Own the technical support lifecycle and manage technical risks throughout pre-production planning, execution, and post-event.Consistently deliver high-quality service to our partners.Facilitate team and client meetings effectively.Perform senior technician and technician performance reviews.Conduct effective performance evaluations and mentor technicians through formal and informal channels.Assist with training of staff and in improving their technical proficiency.Understand how to communicate difficult/sensitive information tactfully.Report to the Regional Technical Production Supervisor.What You’ll Need3-5 years of professional technical live event production experience.3+ years experience managing a team of AV and Events technicians at varying levels.Able to operate equipment and software to support streaming, Video Conferencing, Local Audio Reinforcement, Video Technologies (including LED walls, monitors, projection, switching, and formatting).Understanding of, and experience using, clients' streaming tools.Capable of reading and understanding AV system schematics.Ability to communicate difficult/sensitive information tactfully.Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.Self-starter who can demonstrate learning and be open to learning.Organized and able to take direction well.Asset workflow management experience is a plus.Understanding and experience of various event formats, including Q&A, training events, town hall meetings, etc.Ability to travel domestically/internationally.Ability to mentor colleagues.At Dreamtek, we embrace diversity in all of its forms to help create an all-inclusive environment. The culture of our business is integral to how we operate, and we feel this is the foundation to support greater innovation and creativity for not only Dreamtek but also all of our Clients. We also feel strongly that this creates a warm and welcoming environment where you’ll work alongside teams that share many of the same values. This doesn’t just drive us; it defines us.As an equal opportunities employer, all applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status, or disability status. #J-18808-Ljbffr