Quality Manager - Trains Orient Express (F/M/X)

Company DescriptionABOUT ACCORWe are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive, and free, whether we are welcoming guests, connecting with our peers, or serving others.Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose, and explore the endless opportunities in store.ABOUT ORIENT EXPRESSArtisan of Travel since 1883, Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion.Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way; Orient Express Silenseas - the world’s largest sailing ship; and hotels coming to Rome and Venice.Progressively shaping the future of luxury hospitality, Orient Express is focusing on employee journey and growth.Job DescriptionWithin the Trains’ Team at Orient-Express, the Quality Manager will have the responsibility and accountability for overseeing the design, industrialization, and production of the train asset. This primarily involves overseeing metalwork on car body shells to restore historical vehicles, and secondarily focusing on the integration of systems and subsystems on board the train. He oversees the entire process, ensuring compliance with standards both from a regulatory perspective and in accordance with the state of the art and the requirements of the Orient Express brand.The Quality Manager will work closely with the Project Manager, to whom he will directly report. He will also work closely in collaboration with the Technical Director as well as the Procurement Manager.This role requires strong organizational skills, attention to detail, and excellent communication with internal and external stakeholders.Your missions and responsibilities:QualityQuality monitoring of on-site production servicesDocumentary monitoring of quality recordsInterface between Industrial supplier and certification bodiesVerification and archiving of Quality records.Conducting supplier auditsTracking progress car by carSet up full industrial work overseeing KPIAdditional missionsMaintenance: Monitoring of Measurement, Control, and Testing EquipmentMonitoring equipment certificationMonitoring ECE certification (C function) of Orient Express if required.Administrative: Recording orders and receipts on the supplier monitoring toolQualificationsOur Ideal Candidate:Bachelor's degree in Mechanical Engineering, Metallurgy, or a related fieldIn-depth knowledge of the railway sector and its technical specificitiesKnowledge with regulatory requirements and standards in the railway industry for welding of railway vehicles and componentsExtensive experience in metal work and welding processes, with a strong emphasis on quality control and assurance (ISO 9001 and EN 15085 expert)Proficiency in leading supplier audits, assessing compliance with quality standards and contractual requirementsExceptional problem-solving skills and the ability to make informed decisions quickly, ensuring efficient resolution of issuesFluent in French and Italian, with proficiency in English considered a strong assetUnderstanding of railway systems, including electrical systems, signaling, windows & doors, IT infrastructure…Strong sense of organization, meticulous attention to detail, and a commitment to maintaining high-quality standardsWillingness and flexibility to travel on short notice, both domestically and internationally, to oversee production processes and conduct supplier assessmentsTeam oriented and excellent communication skills are essentialPositive attitudeDemonstrated proficiency in Microsoft Office products, particularly Excel, for data analysis, reporting, and documentation managementAdditional InformationA unique environment:Our company offers a distinctive working environment characterized by innovation, collaboration, and a commitment to excellence. The Planning Manager will work within a close-knit team, currently consisting of 5 individuals, with a goal to expand to around ten members through recruitment efforts. Based in Issy-Les-Moulineaux, at Accor’s headquarters, this team operates in close collaboration with other Orient Express teams, including sales, distribution, marketing, finance, and guest experience, fostering a culture of teamwork and mutual support. Joining our team means being part of a dynamic and cohesive group where collaboration across departments is key to success.What benefits can Accor offer its employees?A real Work life balanceWork from Everywhere: Personal access provided to over 500 coworking spaces, many of which are within our hotels.ALL - Heartist Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide.And at our Issy les Moulineaux site: Collaborative workspaces, an employee restaurant, unlimited coffee, gaming and sports areas, a concierge service, and a park just across the street.Attractive Finance benefitsSustainable Mobility Package: up to €700 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass).Learning & developmentTalent Management: at the heart of HR Accor strategy.We want you to feel free to dare and free to grow, by opening new doors to continuous learning and skills development. Challenge yourself and switch between jobs, brands, and career pathsOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. #J-18808-Ljbffr