Logistics FLM

Seniority Level: AssociatePrimary purpose and function of position:To support manage the team’s daily and weekly activities in order to meet departmental KPI requirements for service and quality at optimum cost through the conformance to agreed ways of working.This position is to support across the 4 shifts, therefore this is a day based position with the requirement to cover shift Logistics FLM holidays.Principal Duties and Responsibilities:The job requires balancing the constant search for new improved ways of working, together with the sustained implementation of agreed ways of working.The consistent adoption of structured target setting and performance management processes.Ensure full flexibility within the team to meet existing and future business needs.To develop all individuals within the team to achieve their full potential.Constantly drive to ensure responsibility and accountability are driven to, and enforced at, the lowest level within the day to day operations of the team.Ensure effective communication and co-ordination across a wide geographical department.Number of Direct Reports: circa 18 including seasonal workers.Service Level: as per target.Volume throughput per day/week/month: as per the required loading plan.Department financial targets.Accountabilities:Takes responsibility for managing the shift within the Logistics operation on site.Motivates the team to deliver the departmental KPIs.Promotes and ensures compliance to Safety within the operation.Tracks time and attendance within the approved system.Performance Management & compliance with disciplinary procedures.Is accountable to adhere to agreed Logistics processes (eg SLAs, H&S).Is regarded to act as interface to warehouse / Logistics manager concerning issues about: customers, products, equipment, conditions, people, processes, daily operations issues, dependencies to other departments.Attends daily shift handover meetings & joint daily department meetings.Report all relevant team KPIs as defined through the MCRS process.Complies to EH&S, quality and HACCP standards.Manages people: leads shift handover meetings, work schedules, training needs, union relationships, individual performance, yearly one-on-one sessions, innovation program and team motivation.To deliver 1:1s & training plans – appropriate records maintained accordingly.Walk the floor – lead by example, positively challenge under-performance, reinforce good behaviors.Celebrate success – work collaboratively to develop appropriate recognition policies for the site.Actively seek feedback and monitor progress against plans.Ensure staff are motivated to achieve high standards of performance with department.Ensures cost optimization across all areas of the department.Assists with capital projects as required.Manages shift rotas, including arranging replacements for absent employees on the next shift.Follows up on innovation activities from the team.Executes tasks as identified in the role’s checklist.Responsible for budgetary monitoring and control as allocated.Responsible for ensure VPO sustainability at all levels of the team.Responsible for disciplinary and grievance on team.Organising and planning team and individual development.Liaising with internal / external customers to resolve issues and monitoring SLAs.Contributes to the identification of improvement plans as reviewed during the daily, weekly and monthly meetings processes.Looking for ways to increase operator utilization & upskilling.Ensuring compliance with and helping to create SOPs.Ensures internal customers receive the required service.Ensures accuracy of material cycle counts.Key Skills, Knowledge & Competencies:Education:Appropriate technical qualification for local region.Minimum A level education.A degree or further education qualification in a related discipline would be advantageous.Experience:Experience of managing teams to targets, KPIs.Experience of dealing with industrial relations issues.Experience of warehousing in a management or supervisory role.Experience in managing & delivering significant changes issues.Good record of delivering process improvement.Knowledge of project management principles.Technical competencies:Sound Knowledge of logistics/distribution and warehousing processes.Strong organization skills; adheres to deadlines.Demonstrates negotiation skills.Basic business sense.Good analytical and problem solving skills.Computer skills and familiarity with a Warehouse Management System.Leadership skills.Flexibility.Excellent writing and verbal communication skills.Good listener, with the ability to quickly gain rapport and trust across all levels.Strong influencer, able to challenge management and staff where appropriate.Charismatic and dynamic, someone who will walk the floor and talk openly to staff, able to motivate and inspire.Highly results focused, and with a strong attention to detail.Highly structured and systematic approach to delivering business solutions.Excellent team player, able to develop strong relationships with colleagues and peers.Leads by example, and lives the company’s values.Able to work on own initiative and prioritize workload effectively. #J-18808-Ljbffr