Expert Pharmasuite and Tracelink F/H

Seul les CVs au format pdf sont acceptés Partager sur :  Neuilly-sur-Seine CDI Publiée il y a plus de 17 jours +2 ans d'expérience demandéeRémunération : 70k à90kDescription du posteNous sommes en recherche d'un Expert PharmasuiteLocalisation: OrléansCDI: 70/90kMissions:- Provide Level 1, 2 & 3 applications support for Pharmasuite (Serialization Module) and Tracelink- Manage helpdesk tickets in alignment with ITIL standards- Provide an internal workaround while working on resolution- Find root cause of critical incidents with impact on business- Participate in the Pre-Operations verifications and commissioning phases activities- Interacts with third-parties and teams to find solutions to issues and fix tickets- Participate actively in the updating of application’s documentation linked to support activities- Ensure 24/5 application support coverage.Description du profil #J-18808-Ljbffr