Director, Field Service Operations

Director, Field Service Operations page is loaded Director, Field Service Operations Apply locations Grenoble,FRA time type Full time posted on Posted 30+ Days Ago job requisition id R2413685 Applied Materials have a high-level position opportunity for a recognized expert within the semiconductor or related industry. This Field Service Director (m/f/d/i) position will manage the Business of Field Service Operations in France and will be based in our Grenoble Office. This Field Service Director role will put your highly specialized experience and talent to work at Applied Materials. You may be called upon to anticipate internal or external business challenges, as well as to recommend process and strategy improvements. Your input will help guide organisational strategy, and you will lead your team to achieve key milestones and objectives in this senior role.  Key Responsibilities Report to the South Europe Field Service Senior Director.Direct and manage activities for multiple sites in France including people management, customer satisfaction, P&L, budget management.Utilize skills in project management to lead large teams in change processes.Provide approval guidelines and leadership to reporting managers in the area of long-term program, strategy, and process design.Ensure all Field Service Projects are completed within budget/deadline to meet customer's need.Anticipate future customer needs and direct the delivery of customer service commitments. Own the overall site responsibility for customer satisfaction.Ensure that the site maintains a workforce with the requisite skills and capabilities to meet current and future customer service requirements. Is responsible for individual and employee development and employee satisfaction. Work with senior business group management team to ensure that such programs, strategies, and processes address high value problems for the Business Unit and are aligned with the organization’s direction.Define performance metrics and reports on the site's progress against business unit and account specific goals. You’ll need: An engineer school or bachelor’s degree10 years plus of relevant experience Extensive and highly regarded expertise in your field – semiconductor or related industryExperience in strategic planning and business analytics.High level Customer Management experienceAbility to lead, inspire and motivate teams.Excellent interpersonal skills to communicate complex ideas, anticipate potential objections and persuade others, often at senior levels, to adopt a different point of viewExcellent knowledge of management methods and techniquesProcess Improvement and strong decision making skillsStrong presentation and negotiation skills. What to expect:  You’ll use your expertise and innovative thinking to solve unique and complex problems with a broad impact on the business Your work will impact the direction and resource allocation for various operational-related programs and projects Your benefits:  At Applied Materials, we care about the wellbeing of our people, and we strive to support you in ways that extend beyond your work environment. As an employee, you’ll qualify for a competitive and comprehensive total rewards and benefits package, from day one. We offer:- “Cadre dirigeant” position- Our compensation package is composed as follows:Competitive base salaryCar benefitRestricted Stock UnitsCompetitive performance bonus planLunch vouchers- Possibility to participate in our Employee Stock Purchase Program- Health (family contract) and life insurance- Free access to a gym- Relocation and house seeking supportsPosition requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.QualificationsEducation:Bachelor's DegreeSkills:Certifications:Languages:Years of Experience:10 - 15 YearsWork Experience:Additional InformationTime Type:Full timeEmployee Type:Assignee / RegularTravel:Yes, 20% of the TimeRelocation Eligible:NoApplied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.  About Us Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future. NOTICE: Recruitment ScamsWe have seen a recent rise in recruitment scams and want to share some info to help you protect yourself during your job search with Applied Materials. Learn More #J-18808-Ljbffr