Senior Manager - Strategic Alliance & Channel Partnerships

Aircall is a place where voices are valued.Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.About the Partnership function and teamAircall success is closely connected to its ecosystem of partners. Integration with our partners tools is creating tremendous value for our joint customers and partners are the primary source of the deals we close.The partnerships team is therefore at the heart of Aircall’s Go-to-market strategy. It’s a team of close to 40 individuals, working in each area to engage partners into fruitful and lasting relationships.The Partnerships function is at the crossroads of Strategy, Tech, Marketing and Sales:We create long-term partnerships, building joint strategies with partnersWe make sure we maintain the best phone integration with our partners’ product, acting as the business owners of these integrations for our Product teamWe work closely with marketing and sales in each area, to create successful go-to-market motions and maximize New Sales sourced or influenced by our partnersYour main missions:Oversees the building, the deployment and the run of the new Partner Program and Partner PortalOversees progress and execution of partnerships strategic projects, including new GTM strategies with resellers or marketplacesDrives and monitor the transformation of our operating model with our top partners, in close collaboration with the Sales and Marketing functionsOwns the Partnerships Operations roadmap and be the business owner of the projects run by the Revenue Operations and Business System teams to build a new backbone for Partnerships Operations.Your activities:Work directly with the VP of partnerships and the partnerships directors and managers to steer the most important projects of the Partnerships function (Partner Program, Strategic Alliances, Target Operating Model, …)Work directly with senior stakeholders from our partners, including the most strategic ones (Salesforce, Hubspot; Zendesk, AWS, ...) to push our joint projects (joint Strat Plans, go-to-market initiatives (co-sales, co-prospection, co-marketing, …), quarterly business reviews, …)Collaborate closely with Aircall Sales and Marketing Directors to engage them in joint go-to-market strategies, fostering collaboration with the partnership team to maximize business outcomes for AircallDefine and drive the Partnerships Operations roadmap: business steering (QBRs, performance dashboard, …), new processes & tools (lead referral process, new partner portal, payment of commissions to partners, …), operating model with other Aircall teams, etc.Your profile and competencies:At least 3 years of experience in consultingA previous experience in software/ Saas partnerships is a plus, as well as previous experience within the Hubspot and/or Salesforce ecosystemsProblem solving skillsAnalytical and strategic mindsetStrong leadership skills and project management experience, especially in transversal set-ups (involving multiple stakeholders for various functions)Strong networking abilityExperienced in cross-functional, international collaboration and sales processesTech-affine and agile mindset, data-driven decision makerBusiness development background and a hunter mindset are beneficialPrevious touch points to the Hubspot and/or Salesforce ecosystems are a plusExcellent verbal and written communication skillsFluent in EnglishAircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.We’re creating a place where great people trust one another and thrive together.People flourish at Aircall and now is the time to be part of the team and the journey we’re on.Why join us?Key moment to join Aircall in terms of growth and opportunitiesOur people matter, work-life balance is important at AircallFast-learning environment, entrepreneurial and strong team spirit45+ Nationalities: cosmopolite & multi-cultural mindsetCompetitive salary package & benefitsDE&I Statement:At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. #J-18808-Ljbffr