Senior Full-stack / Rails Engineer, AI & Product Focused

About Yuma:Yuma is building Autonomous AI Agents dedicated to customer support and e-commerce. We have a fairly advanced platform supporting more than a hundred paying customers. Our agents are powered by knowledge and processes. They take actions and fetch external information from internal apps as needed.Our top merchants are automating up to 60% of their support tickets through Yuma.Yuma was founded by Guillaume Luccisano, a 3rd time YC founder.Role OverviewWe are still a small team of 6 engineers, but we are moving quickly! Iteration speed is key. We have built a lot over the past year, but there is still so much to do! We do a mix of iterations, A/B testing, LLM research projects, new feature development, performance work, and more. We are heavily focused on delivering value to our users and are very product-focused.Our backend is a standard Ruby on Rails API powered by PostgreSQL, Redis, and Sidekiq jobs. We already have a fair amount of load ingesting and processing millions of support tickets monthly.About You:You have led and built multiple large Rails applications, and you always strive for excellence. You are pragmatic, making the right trade-offs that favor speed of iteration while maintaining high product quality. You are driven by delivering the best experience and value to your users. You might have a preference for working on backend projects, but you aren't afraid of frontend work. Rails has no secrets for you.Recent experience playing with LLMs is a huge plus, and pretty much getting mandatory in 2024 now :) Building with LLM and a non-deterministic output is a very different kind of engineering too!If you are relentless and looking to join an early, hard-working team, we want you. We are seeking someone who is looking to embrace a new challenge and commit to it 100%.Your diploma doesn't matter to us; we only care about your skills.LocationIn-office in BostonOUR CULTUREPlease, if you are considering applying, first read our culture page: https://www.notion.so/yuma-ai/Yuma-s-Culture-5b0e15f1334242ce8a62daab9f2038a1?pvs=4 #J-18808-Ljbffr