Lead CE MS D365 Consultant

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics.Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.Hitachi Solutions offers competitive compensation packages (incl. bonuses) and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices from time to time. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.We are growing our Consulting Services team and looking for Lead CE Consultants to join us on our exciting journey and be part of the Hitachi Solutions family.Key Responsibilities:Implement and deploy Microsoft Dynamics 365 CEAnalyse front office processes (sales, marketing and customer service) to identify opportunities for improvementGather and understand client functional requirementsPerform gap analysis between a client’s requirements and the functionality within Microsoft Dynamics 365 CEConfigure the application to meet a client’s requirements using the Microsoft Dynamics 365 CE Customization Tool, Workflow Tool, or SDKIdentify creative workarounds to meet requirements without the development of custom codeUnderstand the functional capabilities and limitations for out of the box functionality as well as custom codeCreate technical specificationsDesign and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applicationsTrain client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)Develop high level project work plansProvide technical support to existing CRM clientsLead technical discussions with clientsDevelop data conversion and testing strategiesResponsible for staff development & coachingExecute assigned responsibilities in a manner consistent with Hitachi Solution Europe Ltd’s Quality Management Policy.Qualifications:CRM forms, screens, views, workflows and reports developmentArchitect / design CRM system, related customizations, portals, and reportsCRM development or integration best practicesData migration and integration mappings using SQL Integration Services, Scribe or Web ServicesSQL Reporting ServicesSharePoint Services3 years experience min on any CRM solutionTraining on Dynamics CRM will be part of the onboarding processWorking proficiency in EnglishDiversity and Inclusion at Hitachi SolutionsDiversity is the wellspring of our innovation and our growth engine, and we believe that creativity is fuelled by diversity. To be truly user centric, we need to ensure that the teams developing products and services are representative of the communities they serve. Our collective success is achieved by fostering and respecting our employees’ and customer’s individualities coming together as One Team. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented.If you are interested and want to know more about this opportunity, apply directly and have a chat with us. #J-18808-Ljbffr